ORTHOD HOSPITAL (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website https://www.orthodhospital.in or use our services.
1. Information We Collect
We may collect the following information:
a. Personal Information:
- Name, age, gender
- Contact details: phone number, email, address
- Medical history, treatment records, symptoms
- Insurance details (if applicable)
b. Non-Personal Information:
- IP address, browser type, operating system
- Pages visited, time spent on pages, clicks, interactions
- Cookies and analytics data
c. Sensitive Health Information:
- Orthopedic or dental examination details
- Prescriptions and treatment plans
- Lab test results or medical imaging shared online
2. How We Use Your Information
We use the collected information for the following purposes:
- Providing Healthcare Services: Scheduling appointments, consultations, follow-ups, and treatment advice.
- Patient Communication: Responding to inquiries, sending reminders, or providing health updates.
- Website Functionality: Personalizing your experience and improving website usability.
- Legal Compliance: Maintaining records as required under Indian healthcare and privacy laws.
- Marketing & Promotions (Optional): Sending newsletters or information about services, with your consent.
3. Consent
By using our website or providing your personal information, you consent to the collection, use, and disclosure of your data in accordance with this Privacy Policy. You may withdraw consent at any time by contacting us.
4. Data Sharing and Disclosure
We do not sell or rent your personal information. We may share your data with:
- Healthcare Providers: Other doctors or specialists involved in your treatment.
- Service Providers: IT service providers, hosting services, analytics tools, or marketing agencies under strict confidentiality agreements.
- Legal Authorities: When required by law or to protect our legal rights.
We ensure that any third parties follow strict data protection standards.
5. Data Security
We implement robust security measures, including encryption, secure servers, and access controls, to protect your data from unauthorized access, alteration, or disclosure. Only authorized personnel are allowed to access sensitive patient data.
6. Cookies and Tracking Technologies
Our website uses cookies, tracking pixels, and similar technologies to:
- Improve website functionality
- Analyze visitor behavior
- Deliver personalized content
You can control or disable cookies through your browser settings; however, some website features may not function properly if cookies are blocked.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any linked sites.
8. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of any incorrect or outdated data.
- Request deletion of your personal data, subject to legal or medical record retention requirements.
- Opt-out of promotional communications.
Requests can be made via email: orthodhospital@gmail.com
9. Data Retention
We retain personal and medical information for as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with legal obligations. Once no longer required, data will be securely deleted or anonymized.
10. Children’s Privacy
Our website is not intended for children under 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it immediately.
11. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Effective Date.” Please check this page regularly to stay informed about how we protect your information.
12. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact us:
ORTHOD HOSPITAL
Memnagar, Ahmedabad, Gujarat, India
Phone: +91 7600 764 211
Email: orthodhospital@gmail.com